Certificate in Medical Office Administrative Assistant (MOAA)

(CIP Code 510716)

38 Semester Hours

The Medical Office Administrative Assistant Certificate program is designed for individuals who desire to develop skills as entry-level office support personnel in an electronic medical office environment. Graduates will develop skills in the following areas: keyboarding and input technologies, word processing, spreadsheets, effective communication, customer service, and medical office procedures. Students may apply courses in the Medical Office Administrative Assistant Certificate toward the Associate Degree in Applied Science with a major in Administrative Office Technology.

Graduates of this program are prepared for competitive careers in a variety of administrative office positions.

Authorized certification course materials (MOS—Microsoft Office Specialist) are used in a variety of the courses. Graduates are encouraged to obtain their MOS certification.

Developmental Courses

This program of study requires that all developmental courses must be completed prior to graduation. These developmental courses may or may not be prerequisites to courses required in the program. Developmental courses are determined by placement tests taken at the time of admission into the college. The developmental courses are MAT 013 and RWR 032. These courses do not count for credit in any program of study.

courses required to complete this program

Following is a list of courses required to complete this program. Since some courses are offered once a year, courses should be taken in the following sequence in order to complete the program in a timely manner:


AHS 102 Medical Terminology 303

AOT 104 Keyboarding and Input Technologies 303

COL 105 Freshman Seminar 303

CPT 101 Introduction to Computers 303

ENG 101 English Composition I 303



ACC 101 Accounting Principles I 303

AOT 110 Document Formatting 303

BUS 130 Business Communications 303

HIM 110 Health Information Science I 303



AOT 180 Customer Service 303

AOT 212 Medical Document Productions 303

CPT 172 Microcomputer Database 303


CPT 174 Microcomputer Spreadsheets

HIM 115 Medical Records and the Law 202



38038Program Total


This program is aligned with the following career cluster: Business, Management & Administration.

Program Contact

Croteau, Kevan H. Department Chair, Information Technology